It is a good idea for local governments to prepare
an overall consultation strategy, outlining their commitment
to supporting and resourcing good consultation practices.
Remember there are many good local government
consultation strategies around, with many examples included
on this site. Use them to prepare one in conjunction with
your own community.
Highlight the issues around consultation in
your community before you begin preparing a strategy.
Conduct extensive consultation inside your
organisation. All the different elements of the organisation
(including the political and administrative parts) need
to be engaged. Make sure you identify all the issues over
which consultation can occur. Also, remember that staff
also have a contribution to make to its development.
In-principle support from the council and senior
management is critical. It is important that the decision-makers
genuinely believe or are willing to accept that consultation
enhances decision-making and is a legitimate aspiration
A consultation strategy might be structured
Introduction - outlines why the council
is developing a strategy and the role consultation
plays in the council's corporate plan
Why council consults - the costs and benefits
Principles of good consultation - council's
statement of the principles which underpin good consultation
When council will consult - situations
in which the council will consult its community.
How council will consult - methods the
council will use, depending on the issue in question.
Information on this website can be used as a starting
to point and tailored according to the needs of your
particular council and community
A consultation strategy should include a commitment
to using consultation in all significant council activities
and ensuring that consultation is appropriately resourced.
The draft consultation strategy should itself
be the subject of consultation
It should be a dynamic document, always be
open to review and improvement.
For examples of local government consultation strategies,
please check our online