Home
The Basics: Definitions and Principles
Consultation Methods - How to?
Case Studies
Engaging hard to reach groups
Choosing a methods
Planning and process design
Preparing a consultation strategy
Online Publications
Discussion Board
VLGA Victorian Government
Local Government Consultation and Engagement  
Links Sitemap Contact Us Privacy Policy
Community Planning and Design Workshop

For a printable version of this information click here.

Brief description of technique

A community planning and design workshop is a collaborative exercise between community members and planning and design professionals to explore issues and develop strategies for a locality/community. The workshop is undertaken 'on location' allowing for site visits and the preparation of strategies and design 'on-site'.

The workshop is undertaken in a pressure environment with an aim to produce plans and designs by the end of the workshop. The workshop is facilitated by a cross-disciplinary team, usually comprising planners and designers with social, economic and environmental expertise.

To what kinds of consultation situations is this approach best suited?

This approach is best suited to situations where there:

  • is a wide range of immediate issues to be addressed, but within the context of a long-term strategy;
  • is a range of complex and related issues to be resolved;
  • is a need to generate a sense of enthusiasm and a fresh start to community involvement and action;
  • are multiple interests that may exist and a need to develop agreed strategies;
  • publicity is required;
  • is a need for a document that encapsulates council and community ideas and plans for a town.
How much time is generally needed?
A minimum of two days is needed to adequately cover all workshop activities - this is well suited to a weekend. Several weeks lead-time is required for promotion and preparation.
How are target populations identified and approached?
Community planning and design workshops target (and rely on) whole communities to be involved. Specific actions are required to ensure the involvement of young people and the elderly.
What are the skills required?

Skills in facilitating discussion and planning exercises in both large group and small groups are needed. The project team should have experience with a range of facilitation techniques.

What kind of information do participants require prior to their involvement?
Clear information on the purpose and program of the workshop is needed. Participants can be invited to bring copies of historical material and any other information, plans or documents about the town.
Brief outline of how the process usually works

The program for the workshop will usually include:

Day 1

  1. Introduction and overview
  2. Whole group exercise in issue identification and assets and needs analysis.
  3. Visioning exercise discussing definite, probable or preferred futures.
  4. Small group activities based on key issues - groups of around six to eight people explore an issue and provide an analysis using text, plans and maps.
  5. Progress report from the small working groups to the whole group.

Day 2

  • Small group activities continue. Groups develop strategies and action plans in relation to the issue they've analysed.
  • Framework plan and actions. Project team works to coordinate small working groups.
  • Final presentation

The program should be flexible dependent on the interests of participants, however, some rigour should be followed to ensure that there is an outcome from the workshop.

Following the workshop some refinement of the work may take place, however, it is sometimes best to simply document the work 'as is' - the roughness of plans and designs captures the creativity of the workshop.

How is the process successfully concluded?

The aim is to complete as much work as possible within the workshop time and for participants to see this displayed. Strategies and plans developed in the workshop should be included in a final presentation.

If possible, the project team should operate in two groups; one focused on facilitating the workshop, guiding participants, monitoring time and ensuring work is documented and the other group focused purely on generating ideas, working on plans and designs and producing the 'product' of the workshop.

What level of reporting back to participants occurs?

A plan or a 'community ideas report' should be produced and distributed within two weeks of the workshop. The report is usually the subject of a follow-up community forum that brings workshop participants together to reflect on the outcomes and discuss how to progress the strategies and actions that were developed. The community forum is best held on a weekday evening within four weeks of the workshop.

A community planning and design workshop creates enthusiasm and expectations. It is important that some resources are allocated to enable at least one idea/project from the workshop to be realised shortly after the workshop.

How this approach is usually evaluated?
At the start of the workshop, criteria for a successful workshop and the elements of an effective plan are discussed and documented. This criteria should be referred to in an evaluation form or discussion at the end of the workshop.
Strengths
  • Participants are directly involved in the planning and design process, improving the likelihood of strategies being supported and implemented.
  • The process instils a sense of collaboration and can shift perceptions of indifference.
  • The process encourages dialogue and can expose professionals to issues and ideas they would not otherwise encounter.
  • Short-term demands and expectations can be addressed, while also developing long-term strategies.
Weaknesses
  • If a workshop is poorly attended or poorly run the process can be counter-productive - there is minimal potential to run another in the medium term.
  • Significant pressure is placed on the project team to 'produce' within the short time-frame.
  • Relies heavily on group facilitation skills - the process struggles if members of the project team cannot generate enthusiasm and activity.
  • Unless the workshop is held for four days or more, detailed strategies and designs cannot be completed.
Resources Required

A large workspace, such as a hall or big classroom, is required. The venue should be centrally located, easily accessible and visually prominent. Sufficient space is needed for seating, workshop tables and displays. A venue benefits from having smaller workspaces that 'breakout groups' can use.

A two-day workshop will cost approximately $4,500. This includes:

  1. Materials, stationary and equipment hire
  2. Advertising and promotion
  3. Consultants* (eg: landscape architect, planner, traffic engineer, illustrator, facilitator)
  4. Venue hire, catering and cleaning
  5. Plan printing, copying, publishing

The costs depend entirely on the size of the workshop, the quality and detail of the plan produced and whether consultant services are required.

*This is based on the assumption that most of the project team will comprise council officers. Consultant services may be needed if skill gaps exist or if 'more hands' are needed.


CASE STUDY

Council or other authority
Shire of Yarra Ranges
Name of Project
Case study of Seville community planning and design workshop (Charette)
Date of consultation
29-30 June 2002
Aim of consultation
  • For the community to identify and address key issues in their locality
  • To produce a community ideas report that documents ideas and strategies for improving community well-being, economic vitality and environmental quality
  • To build community capacity for ongoing discussion and cooperative action on township issues
Consultation methods used
Participatory planning and design workshop (Charette)
Description of consultation

The Seville community planning and design workshop was a collaborative exercise that involved council and community coming together over a weekend to plan the town's future. The workshop took a hands on approach with community members directly involved in producing plans and designs, assisted by a project team of professionals.

The workshop was held in the Seville Public Hall in the centre of town, which enabled community and project team members to directly discuss issues, conduct site visits and survey and develop plans together.

Over 60 people participated in the two-day workshop - some people attended all weekend, others chose to drop-in for a short time. The outcomes, including several plans and designs, were detailed in a final presentation on the Sunday evening. A record of the weekend's activities and the plans and designs were documented in a community ideas report.

The program for the workshop included:

Day 1

  • Introduction and overview
  • Whole group exercise in issue identification and assets/needs analysis
  • Visioning exercise discussing definite, probable or preferred futures
  • Small group activities based on key issues - groups of six to eight people explored an issue and gave an analysis using text, plans and maps
  • Progress report from the small working groups to the whole group

Day 2

  • Small group activities continued
  • Framework plan and actions
  • Final presentation

The issues identified by the community included:

  • poor township presentation
  • attractive environmental and rural setting
  • drab buildings
  • valued community facilities and services
  • poor pedestrian networks
  • good sense of community
  • traffic and parking problems

The workshop was fast-paced with activities that involved everyone and generated maximum ideas and enthusiasm. Plans and designs were displayed for discussion and comment as soon as they were produced.

Direct involvement of the community in exploring issues and developing strategies increased the likelihood of success. The approach meant workshop participants actually set the agenda. Another benefit was immediate feedback on plans and strategies because community members worked alongside planners and designers as plans were written and drawn.

Strategies developed in the workshop were based on the themes of:

  • township identity
  • environment
  • movement and access
  • business and employment
  • community life

Written strategies, plans and designs were produced under each theme. Some of these included:

  • a streetscape improvement plan
  • a design for a trail connecting the town centre to the Warburton Trail
  • ideas for a community link to foster information exchange in the community
  • a plan for improving car parking behind the town centre and improving an intersection
  • design guidelines for commercial buildings
  • an information and marketing plan for tours of surrounding vineyards

The project team's role was to assist community members in their own issues analysis and strategy development. The team comprised eight planners and designers with experience in social planning, landscape architecture, land use planning, economic development, environmental management and recreation planning.

A static display provided workshop updates and an invitation for newcomers to be involved. The display asked people to state what they liked or disliked about the town and suggest strategies for township improvement.

A drawing competition was held at Seville Primary School before the workshop. The drawings of "what I like about Seville" provided a colourful display and involved young people in contributing ideas for the town. Competition winners were awarded book vouchers at the final presentation of workshop outcomes, which encouraged parents to attend.

Preparation for the workshop included:

  • Direct mail of a promotional flier outlining the purpose and program to all Seville households.
  • Advertisements, a media release and photo opportunity in the local paper.
  • Briefings and information to key groups and individuals, such as the Chamber of Commerce, community house and environment groups.
  • Collation of maps, plans, photos and other resource information.
  • Organisation of equipment, stationary and catering for the workshop.
  • A township sweep with relevant council officers to scope township issues and document all council programs, projects and works in the town.
Success of the consultation

The workshop was successful in involving a large number of people in planning for the town, with many participating throughout the two days. It enabled key issues to be identified and project priorities to be set in a very short time. The council knew that further consultation would be necessary, but the workshop gave a good sense of what the whole community wanted done in their town.

The workshop changed some council perceptions of which issues were priorities and clarified the community's preference for particular projects and works. Council was able to progress detailed planning and design on the priority projects, knowing that they were by an overall strategy. The workshop was relatively cost-effective because the analysis, consultation, planning and design stages were all rolled into one.

An evaluation questionnaire asked people to respond on a scale from "not true" to "completely true" to the statements:

  • I felt I could take an active part in this workshop.
  • I feel that the work we did was productive.
  • I feel that the ideas contributed will be used to produce improvements and greater recognition of the strengths of our community.
  • This workshop gave me new ideas and interesting information.

Positive responses were received and many people commented on the importance council acting on the workshop outcomes.

Other comments

The community planning and design workshop was part of the council's Township Development Program, which is aimed at improving the shire's communication and working relationship with township communities.

The Township Development Program seeks to involve communities in developing sustainable solutions for the many social, economic and environmental challenges they face. It takes a place management approach, which council programs and projects on a locality/community basis. The program includes the establishment of representative township groups, facilitated by council officers.

Contact person
Name: Stuart Menzies Position: Manager Sustainable Futures
Phone number: 9294 6418 Email: s.menzies@yarraranges.vic.gov.au

To view more case studies, click here.

 

spacer
charette

header row